"The Global Communications Award For Customer Service Excellence"®
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| You Need to Call us 206-337-2121 in Seattle 888-546-2376 Toll-Free |
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To Sign up for Your Award:
You Need to Call us or Email us: GET SIGNED UP NOW.
Your Sign up MUST Include:
Your Company Name, Your CEO; CSR Manager; Sales Manager;
And Please Include All Phone Number's and Email Addresses for Everyone;
AND, it's About Time that Technical Support is Recognized for an Award for Their Service.
So If Your Company has Technical Support, Get Them Signed up!
There are Two Awards to Achieve. We Will Want You to Achieve Both Awards.
If a Customer Inquires, We will Tell Them Which Awards Your Company did Achieve.
These Awards Could Be Your Most Important Reference to Customer Service Contacts.
Your First Award is a Plaque to be Displayed on your Website.
Our Plaque Award was created to honor and generate public recognition for the efforts and
accomplishments of businesses worldwide. The Plaque Award is Recognized Everywhere.
We Give You a Light Testing to Receive Your First Award.
Your Second Award, is the Desktop Award, a Full Evaluation is Needed.
(Calling Every Single Rep). This is Your Actual Final Award. Get the Desktop Award!
Your Desktop Award will Be a Beautiful Crystal Award.
It will give Your Business Popular Recognition, Growth and Customer Confidence in You.
We will Give Special Mention Concerning Your Company as Received THIS Award.
You Need to Call us or Email us: GET SIGNED UP NOW.
Your Sign up MUST Include:
Your Company Name, Your CEO; CSR Manager; Sales Manager;
And Please Include All Phone Number's and Email Addresses for Everyone;
AND, it's About Time that Technical Support is Recognized for an Award for Their Service.
So If Your Company has Technical Support, Get Them Signed up!
There are Two Awards to Achieve. We Will Want You to Achieve Both Awards.
If a Customer Inquires, We will Tell Them Which Awards Your Company did Achieve.
These Awards Could Be Your Most Important Reference to Customer Service Contacts.
Your First Award is a Plaque to be Displayed on your Website.
Our Plaque Award was created to honor and generate public recognition for the efforts and
accomplishments of businesses worldwide. The Plaque Award is Recognized Everywhere.
We Give You a Light Testing to Receive Your First Award.
Your Second Award, is the Desktop Award, a Full Evaluation is Needed.
(Calling Every Single Rep). This is Your Actual Final Award. Get the Desktop Award!
Your Desktop Award will Be a Beautiful Crystal Award.
It will give Your Business Popular Recognition, Growth and Customer Confidence in You.
We will Give Special Mention Concerning Your Company as Received THIS Award.
®
Award Page:
OUR AWARD PROCESS:
Our Award is a Business Reference which Tells Consumers YOUR Service is "Excellence" as we Awarded You.
Our Objective for ANY Evaluation and Award, is for All Companies to Retain its Highest of Standards When Serving Consumers.
Our Award will Be a Serious Reference for Your High Standards in Customer Service, and WE will Be as Serious with Our Exams.
Surely, you know that ONE award will NOT Last Forever -- Customer Service Behavior Can Change at Anytime.
Each Year, We Hope to Renew Your Award with a New or Even to Validate Your Present Award, with a Small Evaluation.
THE PHONE PROCESS:
We Setup a Phone System Audit with Your Telephone System for us to Get into the Call-Queue without Waiting.
We also Take into Consideration Your Call Wait Time, But We do NOT want to be a part of that System.
A Little Technical Connections Either via "Second-Line" input or Via Your Phone System with Capability to Dial each Rep.
HOW YOU ACHIEVE:
ALL individuals of a Call Center MUST Perform within the Top 30 Percent of a Customer Service Audit.
This means that You should Achieve a Score of Over 70% - which is NOT a Tough Achievement.
And as Mentioned Before, Our Exam Standards are Never Disclosed -
Otherwise, Everyone would Train for Our Evaluation. We have a Don't Ask, Don't Tell Policy.
By Passing Our Evaluation, Your Customer Service Center or Group Should Continue to Demonstrate its Commitment of
Providing Customers with the Same Type of Service as We Found from Your Company Evaluation.
Service Checkers has Created a High Standard of Customer-Focus that Stresses the Importance of Meeting Customers Needs.
We will Allow You to Know that Special Consideration is Given to a Customer's Special Handicaps.
Whether for Customer with a Hearing Impairment or Speech Problems,
that Distinction within Your Company Acknowledges a Strong Commitment to Service
for Just having the Means of Communicating with Your Handicapped Customers.
We will Evaluate the Behavior by which this Special Communication is Carried out to Customers.
RETRAINING RECOMMENDATION AND SERVICES: (See Our Services Page for Training Services)
At the end of your evaluation, you will be given recommendations for training and/or educational services Instead of an Award.
Our company encompasses the most complete training education in customer service for preparing your Service Reps.
After such services are carried out, we will be back to re-evaluate the team, once again, and Hope that You Achieve Your Award.
Do A Customer Survey - You Ask? NO!
NO Customer Survey has Ever Been of Good Use to Any Company. Company surveys are a colossal waste of time and money.
All customers Answer Positive to Every Single Question. Not ONE Survey has EVER Revealed the Actual Truth about a Rep.
Your Award May be Vital to Your Business Growth.
You NEED to call us today. 888-546-2376.
Our Award is a Business Reference which Tells Consumers YOUR Service is "Excellence" as we Awarded You.
Our Objective for ANY Evaluation and Award, is for All Companies to Retain its Highest of Standards When Serving Consumers.
Our Award will Be a Serious Reference for Your High Standards in Customer Service, and WE will Be as Serious with Our Exams.
Surely, you know that ONE award will NOT Last Forever -- Customer Service Behavior Can Change at Anytime.
Each Year, We Hope to Renew Your Award with a New or Even to Validate Your Present Award, with a Small Evaluation.
THE PHONE PROCESS:
We Setup a Phone System Audit with Your Telephone System for us to Get into the Call-Queue without Waiting.
We also Take into Consideration Your Call Wait Time, But We do NOT want to be a part of that System.
A Little Technical Connections Either via "Second-Line" input or Via Your Phone System with Capability to Dial each Rep.
HOW YOU ACHIEVE:
ALL individuals of a Call Center MUST Perform within the Top 30 Percent of a Customer Service Audit.
This means that You should Achieve a Score of Over 70% - which is NOT a Tough Achievement.
And as Mentioned Before, Our Exam Standards are Never Disclosed -
Otherwise, Everyone would Train for Our Evaluation. We have a Don't Ask, Don't Tell Policy.
By Passing Our Evaluation, Your Customer Service Center or Group Should Continue to Demonstrate its Commitment of
Providing Customers with the Same Type of Service as We Found from Your Company Evaluation.
Service Checkers has Created a High Standard of Customer-Focus that Stresses the Importance of Meeting Customers Needs.
We will Allow You to Know that Special Consideration is Given to a Customer's Special Handicaps.
Whether for Customer with a Hearing Impairment or Speech Problems,
that Distinction within Your Company Acknowledges a Strong Commitment to Service
for Just having the Means of Communicating with Your Handicapped Customers.
We will Evaluate the Behavior by which this Special Communication is Carried out to Customers.
RETRAINING RECOMMENDATION AND SERVICES: (See Our Services Page for Training Services)
At the end of your evaluation, you will be given recommendations for training and/or educational services Instead of an Award.
Our company encompasses the most complete training education in customer service for preparing your Service Reps.
After such services are carried out, we will be back to re-evaluate the team, once again, and Hope that You Achieve Your Award.
Do A Customer Survey - You Ask? NO!
NO Customer Survey has Ever Been of Good Use to Any Company. Company surveys are a colossal waste of time and money.
All customers Answer Positive to Every Single Question. Not ONE Survey has EVER Revealed the Actual Truth about a Rep.
Your Award May be Vital to Your Business Growth.
You NEED to call us today. 888-546-2376.
| Microsoft Certified Systems Engineer on Staff. |
Award Page:
