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| Dun & Bradstreet |
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----------------------We Want to Present This Award to YOU! ---------One of the Most Coveted Awards, Dedicated to Prominence in Commerce ---------"The Global Communications Award For Customer Service Excellence" ®© ---------Build Trust and Drive Revenue to Your Company with Your Award-Seal, Today! ---------Discover the Impact of How Your Award can Drive Consumer Buying Decisions; ---------Your Award-Seal can Make Your Visitors Feel Confident About Buying From You. ---------Brand Your Customer Service -- Gain More Consumer Purchases on Your Site ---------Receive Your Award-Seal Now -- Your Award can Attract Consumers to You We have Two Awards: Your Award Seal for Your Web Site - It's So Easy! - Just Call us! Then: We Present a Desk-Top Award by the Same Name, After a Full Audit of Your Team. We Provide Independent Audits for Tech-Support; Customer Service; Marketing; and Sales We Employ Software Engineers for Tech-Support Audits - Only Technical Service is Audited. We Give You a Realistic Insight of How Your Reps are Really Being Perceived by Customers. We're an Independent 3rd Party Auditor - Reporting Absolutes in Truthful Executive Reporting -----We Encompass Several Courses of Action to IMPROVE Customer Service. -----We Offer Training, Troubleshooting, Conflict Resolutions, Compliance, More. Your Internal Monitors Fail to Report Truths, Needed for Strategic Management Planning. Independent Audits Are Highly Recommended Twice Per Year For Well Informed Vital Info. For 41 Years: We Have Managed Marketing, Customer Service, Sales, and Tech Support Including Corporate Channel Pre-Sale MCSE Engineering Services at Microsoft Corporation; We'll See Your Customer Service as a Sales Team While Improving Your Customer Service -----------------------------Why Do YOU Need an Independent Audit? --------Because: Internal Reports have Been the Same Biased Nepotism for Years, And --------Because: Long-Term "Career" Reps are NEVER Included in Internal Reports; -----------------------------Why Call us for Your Auditing Service? --------Because: -We'll Tell You Things That Nobody Else Will Dare. << -------------The Following is Why More Than 45% have Failed Our Audits: --------------------Are Your Customer's Expectations Being Met? --------------------Are Your Customers Complaining More than Buying? --------------------Are Your Supervisors Rejecting an Independent Audit? --------------------Are Your Customers Waiting Longer Than 3 Minutes On-Hold? --------------------Are Your Reports Missing Many Things Your CEO Still Wants to Know? --------------------Are You Getting unreliable Biased Reports from Your Internal Supervisors? --------------------Are Your Call-Center Managers Reporting False or untruthful Call Detail? --------------------Are Your Telemarketer's Slamming Customers? How Many Times Per Day? --------------------Are Your Managers Protecting, or Leaving Out Your "Career-Reps" from Reports? <<--------------The Following Are Surprises Which We Found in 59% of Our Audits: --------------------Reps Were Yelling and/or Abusing Customers - DURING Our Audit; --------------------Supervisors Were Suppressing Reports to Leave Out Their "Career Reps"; --------------------Marketers Were Cheating on Their Tic-Sheets and Computer Tabulation Reports; --------------------Supervisors Were Teaching Rep's How to "Beat" a Computer's Tabulation Report; -----------------------------------------------------Conclusion: -----------------Your Customer Service Audit will Decide Your Company's Condition; --------------------Our Award will Help Your Visitors Feel Confident About Buying; ----------------Get the Most Coveted Award, Dedicated to Prominence in Commerce. ---------------"The Global Communications Award For Customer Service Excellence"®© ------------------------------You Need to Call us Now! ----------------------------Service Checkers ----------------------------Improving Customer Service -------------------------------206-337-2121 in Seattle -------------------------------888-546-2376 Toll-Free |